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PRIVACY POLICY

Pacific Coast Crafts ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our website and services.

Collection of Information
We may collect personal information from you when you use our website and services, such as when you place an order, create an account, or contact us. The types of personal information we may collect include:

  • Name, address, email address, and phone number

  • Payment information, such as credit card or debit card number

  • Order history and preferences

  • Information you provide in connection with customer surveys or promotions

We may also collect non-personal information, such as your IP address, browser type, and operating system, when you use our website.

Use of Information
We use the personal information we collect to:

  • Process and fulfill your orders and requests

  • Communicate with you about your orders, account, or inquiries

  • Provide customer service and support

  • Customize your experience and preferences

  • Send you marketing and promotional messages, if you have opted-in to receive them

  • Improve our website, products, and services

  • Comply with legal and regulatory requirements

  • We may use non-personal information for any purpose, such as to analyze trends, track usage, and improve our website.

Disclosure of Information
We may share your personal information with third parties for the following purposes:

  • Shipping carriers and fulfillment partners to deliver your orders

  • Payment processors to process your payments

  • Service providers that help us operate our website and services, such as web hosting, analytics, and marketing services

  • Legal and regulatory authorities as required by law or to protect our rights or the rights of others

  • We may also disclose your personal information with your consent or as otherwise described to you at the time of collection.

Security of Information
We use reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. We cannot guarantee the security of your personal information and are not responsible for any unauthorized access, use, or disclosure.

Your Choices

  • You have the following choices regarding the use of your personal information:

  • You may access, update, or correct your personal information by logging into your account or contacting us directly.

  • You may opt-out of receiving marketing and promotional messages by following the unsubscribe instructions in the message or contacting us directly.

  • You may disable cookies or adjust your browser settings to limit the use of cookies.

  • Please note that if you opt-out of receiving marketing and promotional messages, we may still send you transactional messages related to your orders and requests.

Children's Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that we have collected personal information from your child, please contact us immediately.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. Your continued use of our website and services after the posting of the updated Privacy Policy will constitute your acceptance of the changes.

Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at paccoastcrafts@gmail.com.

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